FAQs

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Fence FAQs

Currently we serve the residential market regionally in the Berks, Northeast Lancaster, Eastern Lancaster, Southern Schuylkill, Northern Chester, Western Montgomery, Western/Central Lehigh, Eastern Lebanon, Centre, Northern Huntingdon, Northern Blair, Northern Mifflin Counties in Pennsylvania.
A fence just like any other home improvement is an investment. Our four most popular styles are the best value depending on your budget. Budget-friendly material choices are chain link or split/post & rail. We have maintenance free, composite, and mixed material options as well. You can use our virtual estimator to get an idea of cost without obligation.
Most likely you will need at least a building permit if not a zoning permit. Some rural areas may be exempt. We can help to secure your permit.
Property lines are best verified prior to fence installation. If you have a survey or plot plan, we may be able to assist in identifying the lines. Ultimately, it is the homeowner’s responsibility to identify the property lines and approve the fence layout.
On-site estimates can be scheduled with our residential team and typically last 15 to 25 minutes depending on the footage and complexity of your project. Our sales professionals will provide consultation and assist you in the planning of the best possible project based on your specific needs.
A fence installation is like any other construction project will consist of using machinery for excavation and installation. While we will make every effort to keep it at a minimum, you can expect the yard to be compromised during the work.
  • Each post area will have a layer of dirt that you may choose to plant new grass around.
  • Typically, excavated dirt is placed in a defined area to be used or disposed of by the homeowner. You can opt for us to remove the excavated dirt from the job site for a fee.
  • If you have plantings near or on the fence line, they will have to be removed and/or trimmed back to allow for proper installation.
  • If there are trees, shrubbery, flower beds, etc. where you want the fence to go it will likely need to be cleared prior to the installation.
Most residentially zoned areas limit the fence height to 6'. You may be subject to setbacks or height restrictions if you are on a corner, a busy street, or limited by a Homeowners Association.
We will coordinate the PA One Call to locate public utilities, however, it is the homeowner's responsibility to flag/identify privately installed:
  • Utility lines (gas, electric, propane etc.) running to a grill, pool, garage, hot tub, lighting etc.
  • Sprinkler or irrigation lines.
  • Electric / underground fencing.
  • Geothermal systems.
  • Septic system bed/lines.
Every job is different and there are a lot of variables that can affect the installation. We make every effort to work efficiently as possible. Weather and filed condition can cause delays. Your salesperson will advise.
Our terms are 30% deposit at time of proposal acceptance with the balance due 10 days of final invoice date. We accept Cash, Check, Visa, MasterCard or Discover. We also offer financing through Watercress Financial.
Our professional sales team will provide consultation and make material and style recommendations based on your project. You can also learn more about our styles here.
If you need to make a change to your project, please advise immediately so we have the time to make the adjustments. If your change impacts labor or materials, we will present you with an additional work authorization or change order for your review and approval prior to the work being done. Making changes may impact your project timeline as well as budget, it is best to review all options at proposal review/acceptance time.
  • Labor warranty – rest assured; you are protected with a three-year labor warranty.
  • Material warranty - most vinyl or aluminum materials carry a warranty when registered by the homeowner through the manufacturer.
We are fully insured, bonded, and hold a PA Contractor's license for your protection. Each municipality we work in holds a copy of our insurance certificate. In the event we deploy a long-term and seasoned subcontractor, we insist they meet our insurance standards. If you would like a copy of our insurance certificate, just call our office. For more about our certifications and memberships, please click here to read more.
  • If changes are made after proposal acceptance, we will provide a written change order for your review and consideration.
  • Please review the digging clause on your proposal. Should we encounter buried rock, roots or other debris that causes jack hammering, hand digging or alternate excavation methods, a per hole fee will apply.
Yes, we can provide an estimate to tear out, remove and responsibly recycle your current fence.
We will make every effort to assist with a damaged fence. Please note there can be limitations due to factors such as the extent of damage, material availability etc. We will schedule an on-site estimate with you to review the damage to present you with an estimate for review prior to making repairs.
Pro Max Fence Systems, LLC, installs only materials we provide for reasons including the quality and integrity of the materials. Only then can the homeowner be protected by our labor warranty and manufacturer warranties as applicable.

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